Careers Los Angeles | LASIK Inland Empire | IQ Laser Vision

Careers

 

Do you share our vision? Join us!

Have you ever wanted to be part of an established industry-leading organization? Do you want to contribute to a team that makes a real difference in the lives of others? Are you looking for a role that will challenge your abilities, and help you to grow personally and professionally?

If so, you may be ready to join IQ Laser Vision! We offer a rewarding work environment that focuses on achievement, teamwork and success, helping you to be your best every day. We are always looking for motivated, self-starting individuals to round out the IQLV team. See our current employment opportunities below, and be sure to check this page frequently for updates.

But that’s not all, attractive employee benefits include:

Current Openings

This full-time position offers an exciting opportunity to join a team of dedicated healthcare professionals that pride themselves in providing quality patient care. The Front Office Receptionist performs a variety of general front office tasks and duties. Previous medical experience is not required but exceptional customer service skills are a must!

Essential Duties and Responsibilities:

  • Provide a strong commitment to patient care
  • Answer the telephone
  • Prepare, file, and maintain all patient charts
  • Patient greeting and intake
  • Collect payments
  • Schedule patient appointments
  • Willing to work some Saturdays

Qualifications:

  • Fluency in English is a must
  • Bilingual in conversational Vietnamese and/or Mandarin Chinese required
  • Knowledge of Microsoft Word software; Microsoft Excel spreadsheet software; Internet Explorer; Microsoft Outlook contact management software, etc.
  • Prior front office experience in the medical industry a plus
  • Available to work weekends
  • Travel to our other offices in Southern California may be required
  • Friendly and outgoing
  • Strong multi-tasking skills
  • Minimum education High school diploma / GED equivalent

COMPENSATION/BENEFITS:

We offer a competitive base pay PLUS commissions.

Our benefits package including:

  • Medical Insurance
  • Vision Coverage
  • Dental Coverage
  • Paid Time Off
  • Paid Holidays
  • Laser Eye Surgery Benefits

Pay: $37,000.00 – $42,000.00 per year

Please send your resume to  jobs@iqlaservision.com

This full-time position offers an exciting opportunity to join a team of dedicated healthcare professionals that pride themselves in providing quality patient care. The Front Office Receptionist We are looking for a Bilingual Call Center Representative (one Vietnamese/English speaking candidate) that will be the liaison between our company and its current and potential customers. The representative will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Essential Duties and Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Skills:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Strong computer skills
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Minimum high school degree
  • Must be fluent in English and secondary language

COMPENSATION/BENEFITS:

Our benefits package including:

  • Medical Insurance
  • Vision Coverage
  • Dental Coverage
  • Paid Time Off
  • Paid Holidays
  • Laser Eye Surgery Benefits

Pay: $40,000.00 – $60,000.00 per year

Please send your resume to  jobs@iqlaservision.com

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